Employing different generations
The different generations and how they work together is something that has been discussed a lot in the media recently (The 2024 Lamb Ad is a good example of this), and whilst it can often be up to an individual to figure out how to use the resources their employer is providing in the best way possible; we think it is also important for an employer to consider someone’s generation and how it is part of their identity when employing them.
Whilst we never like to stereotype or put people’s identities in a box, It's a real thing that a person's generation and the world events in their development CAN provide insight into their values, including what is important to them when it comes to their career.
With Baby Boomers, Generation X, Millennials, and Generation Z all bringing their unique perspectives and skills to the workplace, understanding how to engage and support each generation effectively is important.
A study by Griffith University in 2023 found that the three biggest career differences for the different generations in the workplace were recruitment pathways, career management and technology and communication. The three biggest similarities were the need for flexible work arrangements, meaningful work and career opportunities.
The study identified five key recommendations for multi-generational workplaces. They were:
5 Key recommendations for multi-generational workplaces
Each generation in the workforce has its own set of values and expectations, and recognising those differences is the first step in showing employees you care.
See the below visual from the study that outlines some of the most important things for each generation currently in the workplace.
Diversity in team composition is also a way to boost collaboration. Teams that mix generational perspectives often benefit from a broader range of ideas, creativity, and innovation. To ensure smooth communication within these diverse teams, it’s important to accommodate different communication preferences. While older generations may prefer face-to-face meetings, younger employees might lean towards digital communication tools. Creating an environment where all communication styles are respected and strengthen collaboration.
Aligning teams around shared goals and values is also critical. When employees from different generations see that they are working towards a common objective, it fosters a sense of unity and purpose. Highlighting the importance of each generation’s contribution to the team’s success helps to break down any barriers that may exist due to age differences.
One of the greatest challenges—and opportunities—of managing a multigenerational workforce is balancing the depth of experience that older generations bring with the fresh outlooks of younger employees. Experienced employees often possess deep industry knowledge, strategic thinking, and a valuable historical perspective. However, they may sometimes be resistant to change or prefer established processes.
On the other hand, younger employees, who may lack experience, bring fresh perspectives, adaptability, and a willingness to embrace new technologies and methods. While they might require more guidance and training, their innovative ideas can help challenge the status quo and drive the organisation forward.
To get the best of both experience and fresh perspectives, it’s important to encourage collaboration where experienced employees can offer guidance and context, while younger employees contribute new ideas.
Creating an environment where learning and experimentation are encouraged allows for the blending of experience with innovation, ultimately leading to a more dynamic and resilient workforce.
Understanding the different values and needs of each generation in the workforce is key to creating a cohesive, collaborative, and motivated team. By showing care in ways that resonate with each generation, promoting teamwork, and balancing the strengths of experience with the enthusiasm of fresh perspectives, it's possible to use the full potential of a diverse multigenerational workforce.
Creating a multigenerational workforce is also an important part of diversity- Are you recruiting at the moment? Did you know we provide a recruitment scribing service?
One of the benefits of using a scribe is that you’ve got an extra perspective in the room that can help you see the value of generational balance in your team.
